Introduction
Bembridge Parish Council provide information for Bembridge residents and visitors about the work of the Parish Council, local events and news, organisations, groups, and businesses, as well as island-wide information. Key staff recognised that their digital presence was not living up to the standards of their community services. Their outdated website posed a challenge for residents and council members alike, due to its complex navigation and cluttered and duplicated information.
Challenges
The council’s previous website was far from user-friendly. Site visitors were often met with an overwhelming amount of outdated and irrelevant information, buried under a confusing navigation system. The council needed a modern, clean, and easy-to-navigate website to effectively serve the community and provide easy access to vital information.
Solution
PC Consultants took on the challenge with a clear vision: to transform the Bembridge Parish Council’s website into a cornerstone of community engagement. Leveraging the versatility of WordPress, we crafted a contemporary design that emphasizes usability. A pivotal addition was the implementation of a robust document management system, designed to streamline and simplify the council’s extensive document store.
Recognising the importance of accessibility, we ensured that the new website adheres to current best practices, making it navigable for all users, regardless of their abilities or the devices they use. Moreover, the homepage was tactically redesigned to highlight the most sought-after pages, utilising data analytics to inform our strategy.
We didn’t stop at just delivering a new website; we empowered the Bembridge Parish Council staff with the knowledge and skills to maintain their new platform. Through comprehensive training, key staff members are now fully equipped to update and administer the site independently, ensuring that the website can evolve alongside the community’s needs.
Results
The result of this collaboration is a fresh, modern site that residents can navigate with ease. Information is no longer buried but presented clearly, allowing for quick and straightforward access to essential council and community information. The back-end improvements have eliminated the issue of duplicate documents, streamlining the council’s online operations.
Conclusion
PC Consultants has delivered more than just a website redesign for Bembridge Parish Council; we’ve provided a digital transformation that reflects the council’s commitment to accessibility, clarity, and community service. The updated website stands as a testament to the council’s dedication to modernisation and efficiency, ensuring that every visit to the site is as welcoming and helpful as a visit to the council itself.